03WhatsApp, Telegram & Messenger automation
Answer every customer in seconds, around the clock.
Your customers already live in WhatsApp and Telegram. We build AI agents that qualify leads, book appointments, take orders and resolve support there, hand off to humans when it matters, and log everything in your CRM.
- <5s
- typical first response
- 24/7
- coverage without extra staff
- AR + EN
- bilingual by default
Key facts
- Builds at $3,500, $12,000 and from $35,000, with care plans from $150 per month
- Official WhatsApp Business API, Telegram and Messenger from one conversation engine
- Arabic dialects and English, with a human handoff built in
- Launch tier live in 2 to 3 weeks; Business builds in 4 to 6 weeks
- Meta conversation fees are passed through at cost; the Telegram Bot API is free
What's included
Everything from first message to closed deal.
- 01
WhatsApp Business API setup
Meta Business verification, number provisioning, message templates and compliance so your bot can message at scale without bans.
- 02
Telegram & Messenger bots
Native Telegram bots and Mini Apps, plus Facebook and Instagram Messenger automation, from one shared conversation engine.
- 03
AI conversation design
Intents, tone and guardrails designed around your real chat history, powered by large language models with your knowledge base as the source of truth.
- 04
Lead qualification & booking
Ask the right questions, score the lead, book the slot in your calendar and notify your sales team with full context.
- 05
Ordering & payments
Catalogue browsing, cart, order confirmation and payment links inside the chat, connected to your inventory or POS.
- 06
CRM & tool integrations
HubSpot, Salesforce, Zoho, Google Sheets, Shopify, custom APIs. Every conversation becomes structured data where your team works.
- 07
Human handoff & inbox
Seamless escalation to agents with a shared team inbox, assignment rules and SLAs so no conversation is lost.
- 08
Broadcasts & analytics
Opt-in campaigns, re-engagement flows and dashboards showing response times, resolution rate and revenue per conversation.
How it works
From first audit to compounding results.
- Week 1
Map the conversations
We review your real chats, FAQs and sales process, then design the flows and AI knowledge base with clear handoff rules.
- Weeks 2–4
Build & integrate
Bot engine, channel setup, CRM and payment integrations built and tested against your edge cases in a staging number.
- Week 5
Pilot
Soft launch with a subset of traffic. We read every transcript, tune answers and tighten guardrails before full rollout.
- Ongoing
Launch & optimise
Full rollout with monitoring. Monthly transcript reviews, new flows and model updates keep resolution rates climbing.
Pricing
Clear plans. No surprises.
Bots are priced as a one-off build plus an optional monthly care plan that covers hosting, monitoring, model costs and improvements. Channel fees charged by Meta for WhatsApp conversations are billed at cost.
Launch
A focused bot for one channel: FAQs, lead capture and booking with a human handoff.
$3,500one-off + $150/mo care
- 1 channel (WhatsApp or Telegram)
- AI answers from your knowledge base
- Lead capture + calendar booking
- Human handoff to a team inbox
- Arabic + English
- Launch in 2–3 weeks
Business
Multi-channel automation wired into your CRM, catalogue and payments.
$12,000one-off + $450/mo care
- Up to 3 channels
- Everything in Launch
- CRM, sheets and calendar integrations
- Catalogue, cart and payment links
- Broadcast and re-engagement flows
- Analytics dashboard + monthly review
Enterprise
Multi-agent systems, complex back-office integrations and regulated workflows.
$35,000from, custom care
- Everything in Business
- Multi-agent orchestration
- ERP, ticketing and custom API integrations
- Multi-brand or multi-country routing
- SLA-backed support
- Security review and data residency options
Care plans include hosting, monitoring, LLM usage up to a fair-use cap, and a monthly improvement cycle. Cancel any time after three months.
Market context
For context: in 2026 a no-code WhatsApp bot costs roughly $3,000 to $8,000, custom builds with CRM or ERP integration run $15,000 to $50,000, and enterprise multi-agent systems start around $50,000. Simple Telegram bots cost $3,000 to $8,000 and CRM-connected ones $10,000 to $25,000. Our tiers sit at the lower end of each band with AI conversation design included.
Sources:4M Labs, WhatsApp Chatbot Cost 2026CodeWords, Cost to Build a WhatsApp ChatbotPAS7 Studio, Telegram Bot Development Cost 2026
What we measure
First response time
seconds from message to useful reply
Resolution rate
conversations closed without a human
Qualified leads
bookings and hand-offs delivered to sales
Revenue per chat
orders and payments completed in-channel
FAQ
Questions we hear most.
Anything else? Ask us on a call, we answer plainly.
For anything beyond a handful of manual chats, yes. The official API is the only reliable, ban-safe way to automate WhatsApp at scale, and it unlocks templates, broadcasts and verified business profiles. We handle the Meta verification and setup for you.
The bot answers only from your approved knowledge base and flows, with guardrails for sensitive topics and a confidence threshold that triggers a human handoff. We review transcripts monthly and tighten anything that drifts.
Yes. We test with Iraqi, Gulf and Levantine dialects as well as Modern Standard Arabic and English, and the bot follows the language the customer writes in.
The care plan covers hosting, monitoring, model usage and improvements. Separately, Meta charges per WhatsApp conversation by category and country, which we pass through at cost and estimate for you before launch. Telegram's Bot API is free.
Yes. We integrate with popular CRMs, calendars, e-commerce platforms and payment providers out of the box, and build custom API connectors for in-house systems on the Business and Enterprise tiers.
A Launch-tier bot is usually live within two to three weeks, including WhatsApp verification. Business builds take four to six weeks depending on integrations.
Reading
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